Status Bar

The Status Bar, along the bottom of the main screen, provides system information. 

Instance ID: Selecting a processing block will show the Instance ID in the Left hand Corner of the Status bar. Will display 'Ready' if none are selected. 

Connection Status: Displays the current connection status, either System Connected or Disconnected.

Current Partition: Displays the name of the active partition.

Partition Objects: Displays the total number of objects on the active partition.

Objects Selected: Displays the number of objects selected on the active partition.

View Content Toggle: When active, all content on the partition will be hidden from view. (blocks, lines, etc...)

Lock Access Toggle: When active, all content on the partition will be locked and cannot be adjusted until the toggle is set to unlock.

Layer Management: Has the name of the current layer and a drop-down menu. Selecting the name of the current layer opens the Layers menu (As seen in the Layout tab). The drop-down menu provides the option to quickly switch between layers without opening the Layers menu.

System Status: Displays overall fault status of the system. See System Status below for details.

Object Location (pixels): Details the location of the last selected object, in pixels.

Object Size (pixels): Details the size of the last selected object, in pixels.

  

  

System Status

Tesira System Status is reported via the front panel of Tesira Hardware or within the Tesira Software. 

When connected to Tesira Software the System Status LED in the Status Bar shows overall fault status of the system. This LED shows the most severe fault for all Tesira Server, Server IO, TesiraLUX, TesiraFORTÉ, Tesira Amplifier and Tesira expander devices in the system. Its purpose is to give a quick view of any device(s) in the system has a fault, including remote devices.

Clicking on the System Status LED will open the System Status dialog. This list will contain servers and remote devices found in the Equipment Table. 

  

System Status Dialog

The System Status dialog will show all discovered devices regardless of their fault status. Even a device without faults will be shown here as long as they are discovered. Server, Server IO, TesiraLUX, TesiraFORTÉ and Tesira amplifier class devices are discovered explicitly by Tesira Software whereas remote devices are discovered by their proxies. If any device, Server, Server IO, TesiraLUX, TesiraFORTÉ or remote expander, is no longer discovered, it will not be shown in this list. The System Status dialog displays information for:

Devices: Includes Status Indicator, Serial Number, ID, Description, and Host Name information.

Device Faults: Includes Status Indicator and Fault information.

Beyond the Status Bar, the software also reports the system status in the two List sections of Device Maintenance and when sending a configuration to a system that requires audio to be stopped momentarily.

Please review Faults for full details of the errors reported in a Tesira system.

  

Fault Types

This status is a composite of all Tesira Server, Server IO, TesiraFORTÉ, Tesira Amplifier and remote devices in the system. If any device in the system has a fault, this will display the severest fault level (i.e. if the system has a major and minor fault, this will be red). The control will update itself as faults occur or are corrected. 

Green: No Faults

Blue: Updating Configuration

Yellow: Minor device fault active

Red: Major device fault active

  

  

Faults

The Following fault reporting is possible from Tesira Server, Server IO, TesiraFORTÉ, TesiraLUX, Tesira Amplifier and Tesira expander class devices:

• A Server, Server IO or TesiraFORTÉ device front panel will show local faults and faults for all expander class devices for which it is acting as a Proxy.
• The Tesira Software interface indicates faults of all devices in the Tesira system.
• Expander devices will also display specific faults via the Tesira Software Interface.
• Tesira amplifiers do not proxy audio expander class devices.
• TesiraLUX devices do not proxy audio expander class devices.

  

Note: fault reporting during VoIP 802.1X authentication features unique behavior noted in the VoIP Authentication portion of the Device Maintenance Configure 802.1X page.

  

Server, Server IO, and TesiraFORTÉ Front Panel

The front panel provides a submenu that contains a combined list of the hostname of the local server device and hostnames of all remote devices proxied by the local Server, Server IO, TesiraLUX or TesiraFORTÉ which are currently in fault. If there is a fault detected locally within the server-class device, its hostname will be at the top of the list. If no faults are detected for the device (local or remote), then its hostname will not appear in the device list. 

  

Note: TesiraFORTÉ X faults will be displayed on the front panel Alarm LED. 

  

Third Party Control

The active fault list can also be obtained via third party control using the DEVICE service address. See the Device TTP section for more details.

Example - With No Faults

DEVICE get activeFaultList

+OK "value":[{"id":INDICATOR_NONE_IN_DEVICE "name":"No fault in device" "faults":[] "serialNumber":"02707144"} {"id":INDICATOR_NONE_IN_DEVICE "name":"No fault in device" "faults":[] "serialNumber":"01885645"} {"id":INDICATOR_NONE_IN_DEVICE"name":"No fault in device" "faults":[] "serialNumber":"01905175"} {"id":INDICATOR_NONE_IN_DEVICE "name":"No fault in device" "faults":[] "serialNumber":"01885643"}] 

  

Example - With Two Expanders Displaying Faults

DEVICE get activeFaultList 

+OK "value":[{"id":INDICATOR_MAJOR_IN_DEVICE "name":"Major Fault in Device" "faults":[{"id":FAULT_AVB_STREAM_INACTIVE "name":"One or more AVB streams inactive"}] "serialNumber":"02707144"} {"id":INDICATOR_MINOR_IN_DEVICE "name":"Minor Fault in Device" "faults":[{"id":FAULT_AUDIO_CLOCKS_NOT_SYNCHRONIZED_BY_NAME "name":"Audio clocks not synchronized on network AVB Default"} {"id":FAULT_EXPANDER_MINOR_FAULT_IN_DEVICE "name":"Expander device (EX-IO-01885645) has minor fault"} {"id":FAULT_EXPANDER_MINOR_FAULT_IN_DEVICE "name":"Expander device (EX-OUT-01885643) has minor fault"}] "serialNumber":"02707144"} {"id":INDICATOR_MAJOR_IN_SYSTEM "name":"Major Fault in System" "faults":[] "serialNumber":"02707144"} {"id":INDICATOR_MINOR_IN_SYSTEM "name":"Minor Fault in System" "faults":[] "serialNumber":"02707144"} {"id":INDICATOR_MINOR_IN_DEVICE "name":"Minor Fault in Device" "faults":[{"id":FAULT_AUDIO_CLOCKS_NOT_SYNCHRONIZED "name":"Audio clocks not synchronized on AVB network"}] "serialNumber":"01885645"} {"id":INDICATOR_NONE_IN_DEVICE "name":"No fault in device" "faults":[] "serialNumber":"01905175"} {"id":INDICATOR_MINOR_IN_DEVICE "name":"Minor Fault in Device" "faults":[{"id":FAULT_AUDIO_CLOCKS_NOT_SYNCHRONIZED "name":"Audio clocks not synchronized on AVB network"}] "serialNumber":"01885643"}] 

  

  

Minor Fault ID Descriptions

FAULT_ABY_TEMP_DEVICE: Amp device is becoming hot. 

FAULT_AMBIENT_OVER_TEMP_WARNING: Ambient temperature warning. 

FAULT_AMP_1_OVER_TEMP_WARNING: Amp 1 over-temperature warning. 

FAULT_AMP_2_OVER_TEMP_WARNING: Amp 2 over-temperature warning. 

FAULT_AMP_LOW_IMPEDANCE: Amp detected low impedance on channel <channel>. 

FAULT_AMP_POWER_STANDBY: Amp in low power standby. 

FAULT_AUDIO_CLOCKS_NOT_SYNCHRONIZED: Audio clocks not synchronized on AVB network. 

FAULT_AUDIO_CLOCKS_NOT_SYNCHRONIZED_BY_NAME: Audio clocks not synchronized on network <network name>. 

FAULT_AVB_PORT_SPEED_INADEQUATE: AVB port link speed less than 1 Gbps. 

FAULT_BFMIC_1_DETECTED_UNEXPECTEDLY: Additional microphone connected 1. 

FAULT_BFMIC_2_DETECTED_UNEXPECTEDLY: Additional microphone connected 2. 

FAULT_BFMIC_3_DETECTED_UNEXPECTEDLY: Additional microphone connected 3. 

FAULT_BLUETOOTH_FW_UPDATE_IN_PROGRESS: Bluetooth module firmware update in progress. 

FAULT_CPU_OVERLOAD_WARNING: High CPU utilization detected. 

FAULT_DAN1_CHAN_CONN_DIFF_CONTROL: Unsupported Dante Configuration - multiple devices connected to block <block name>. 

FAULT_DAN1_DANTE_MIC_FANOUT: Dante Device fanout detected. Remove fanout using Dante Controller. 

FAULT_DAN1_DANTE_MIC_INVALID_DEVICE: Unsupported device routed to Dante Device channel. Route an appropriate device using Dante Controller. 

FAULT_DAN1_NOT_NETWORK_CLOCKMASTER: DAN1 card isn't Dante network clock leader. 

FAULT_DANTE_PERMISSIONS_WARNING: DDM permissions have changed and may impact configuration of this Dante device. 

FAULT_DYNAMIC_DELAY_EXCEEDED: Insufficient dynamic delay; lips may not be synced. 

FAULT_EXPANDER_FW_UPDATE_IN_PROGRESS: Expander device (<hostname>) firmware update in progress. 

FAULT_EXPANDER_MINOR_FAULT_IN_DEVICE: Expander device (<hostname>) has minor fault. 

FAULT_EXPANDER_UNABLE_TO_FIND_PROXY: Unable to find proxy device. 

FAULT_FAN_MALFUNCTION: Cooling fan malfunction. Check filter and fan. 

FAULT_FRONT_PANEL_DISPLAY: Unable to communicate with front panel display. 

FAULT_INCOMPATIBLE_COMMANDSTRING_SERIAL_PORT: CommandString incompatible with serial port 'usage'. 

FAULT_INFRASTRUCTURE: Infrastructure device fault detected. 

FAULT_LABGRUPPEN_CHANNEL_WARNING: Lab.gruppen amplifier has a channel warning. 

FAULT_LABGRUPPEN_FRAME_WARNING: Lab.gruppen amplifier has a frame warning. 

FAULT_NETWORK_INTERFACE_INHIBITED: Network interface <interface name> disabled due to invalid configuration.  Network address conflicts with other interface(s). 

FAULT_NTPD_UNSYNCHRONIZED: Device time unsynchronized to NTP server. 

FAULT_OVER_TEMP_WARNING: Over temperature warning. 

FAULT_POE_MISSING: Power over Ethernet (PoE) is not detected. 

FAULT_SPORT_SWITCH_FCLK_SYNC: Card in slot <card slot> lost synchronization with internal Tesira media clock. 

FAULT_VOIP_CFG_FILE_INVALID: VoIP configuration file contains one or more invalid parameters. 

FAULT_VOIP_TFTP_ADDR: Did not obtain a TFTP server address with DHCP. 

FAULT_VOIP_TFTP_FILE_NOT_FOUND: Did not obtain a VoIP configuration file from the TFTP server. 

  

  

Major Fault ID Descriptions

FAULT_AEC_CARD: Unable to communicate with an AEC card. 

FAULT_AMBIENT_OVER_TEMP_FAULT: Ambient temperature fault. 

FAULT_AMP_1_DC_VOLTAGE: Amp 1 detected DC voltage. 

FAULT_AMP_1_DEVICE_SHORT_CIRCUIT: Amp 1 detected short circuit. 

FAULT_AMP_1_INTERNAL_FAULT: Amp 1 internal fault.

FAULT_AMP_1_OVER_TEMP_FAULT: Amp 1 device too hot. 

FAULT_AMP_1_UNABLE_TO_COMMUNICATE: Amp 1 unable to communicate. 

FAULT_AMP_2_DC_VOLTAGE: Amp 2 detected DC voltage.

FAULT_AMP_2_DEVICE_SHORT_CIRCUIT: Amp 2 detected short circuit. 

FAULT_AMP_2_INTERNAL_FAULT: Amp 2 internal fault. 

FAULT_AMP_2_OVER_TEMP_FAULT: Amp 2 device too hot. 

FAULT_AMP_2_UNABLE_TO_COMMUNICATE: Amp 2 unable to communicate. 

FAULT_AMP_CARD: Unable to communicate with amplifier card. 

FAULT_AMP_CHANNEL: Amp channel <channel> is faulted. 

FAULT_AMP_DC_PROTECT: Amp detected DC voltage on channel <channel>. 

FAULT_AMP_INTERNAL_FAULT: Amp internal fault. 

FAULT_AMP_LOW_IMPEDANCE: Amp detected low impedance on channel <channel>. 

FAULT_AMP_OPEN_CIRCUIT: Amp detected open circuit on channel <channel>. 

FAULT_AMP_POWER_CHANNEL: Amp channel <channel> too much power. 

FAULT_AMP_POWER_DEVICE: Amp device too much power. 

FAULT_AMP_PSU_OVERCURRENT: Amp power supply overcurrent.

FAULT_AMP_PSU_OVERVOLTAGE: Amp power supply overvoltage. 

FAULT_AMP_PSU_UNDERVOLTAGE: Amp power supply undervoltage. 

FAULT_AMP_SHORT_CIRCUIT: Amp detected short circuit on channel <channel>. 

FAULT_AMP_TEMP_CHANNEL: Amp channel <channel> too hot. 

FAULT_AMP_TEMP_DEVICE: Amp device too hot. 

FAULT_AMP_TEMP_PSU: Amp PSU too hot. 

FAULT_ANC_CARD: Unable to communicate with an ANC card. 

FAULT_AVB_BANDWIDTH_EXCEEDED: AVB Bandwidth exceeded. 

FAULT_AVB_CARD: Unable to communicate with an AVB card. 

FAULT_AVB_DISABLED: AVB Disabled. 

FAULT_AVB_PORT_8021X_FAILURE: AVB port 802.1X authentication failure [in slot <card slot>]. 

FAULT_AVB_STREAM_INACTIVE: One or more AVB streams inactive. 

FAULT_BFMIC_CAPSULE_NOT_WORKING: Capsule microphone (Mic. <number>, Capsule <number>) not working. 

FAULT_BFMIC_3_NOT_PRESENT: Missing/unplugged microphone 3.

FAULT_BFMIC_2_NOT_PRESENT: Missing/unplugged microphone 2. 

FAULT_BFMIC_1_NOT_PRESENT: Missing/unplugged microphone 1. 

FAULT_BFMIC_1_UNSUPPORTED: Unsupported microphone connected 1. 

FAULT_BFMIC_2_UNSUPPORTED: Unsupported microphone connected 2. 

FAULT_BFMIC_3_UNSUPPORTED: Unsupported microphone connected 3. 

FAULT_BFMIC_PLENUM_1_NOT_PRESENT: Missing/unplugged TCM-1EX 1. 

FAULT_BFMIC_PLENUM_2_NOT_PRESENT: Missing/unplugged TCM-1EX 2. 

FAULT_BFMIC_PSU_FAULT_EXTERNAL: Power supply fault on external microphone connection. 

FAULT_BFMIC_PSU_FAULT_INTERNAL: Power supply fault on internal microphone. 

FAULT_BLUETOOTH_FW_UPDATE: Bluetooth module failed firmware update. 

FAULT_BLUETOOTH_UNABLE_TO_COMMUNICATE: Unable to communicate with Bluetooth module. 

FAULT_COBRANET_CARD: Unable to communicate with a CobraNet card. 

FAULT_COMMANDSTRING_RECEIVE_OVERFLOW: Received overflow on command string block. 

FAULT_CONTROL_TUNNEL_FAILURE_1: Control Tunnel Error (SERIAL1): <message>. 

FAULT_CONTROL_TUNNEL_FAILURE_2: Control Tunnel Error (SERIAL2): <message>. 

FAULT_CONTROL_TUNNEL_INVALID_USAGE_1: Control Tunnel Error (SERIAL1): invalid port usage. 

FAULT_CONTROL_TUNNEL_INVALID_USAGE_2: Control Tunnel Error (SERIAL2): invalid port usage. 

FAULT_CTLPORT_8021x_FAILURE: Control port failed 802.1X authentication. 

FAULT_DAN1_CANT_SYNC_TO_BACKPLANE: Dante card in slot <card slot> failed to sync clock to backplane. 

FAULT_DAN1_CARD: Unable to communicate with the Dante card in slot <card slot>. 

FAULT_DAN1_DEVICE_NOT_CONNECTED: Dante Block <block name> has unconnected channel(s). 

FAULT_DAN1_DEVICE_NOT_FOUND: Inactive Dante flow for device <block name>. 

FAULT_DAN1_LINKDOWN: Dante card in slot <card slot> has all links down. 

FAULT_DAN1_MUTED: DAN1 card audio muted. 

FAULT_DANTE_FLOW_INACTIVE: One or more Dante flows inactive. 

FAULT_DANTE_PERMISSIONS: DDM permissions are preventing configuration of this Dante device. 

FAULT_DANTE_REBOOT_REQUIRED: Tesira reboot is required to complete Dante configuration. 

FAULT_DEVICE_NEEDS_RECOVERY: Device needs recovery from fatal error or firmware update failure. 

FAULT_DEVICE_NEEDS_SERVICE: Device needs service. 

FAULT_DSP_APP_SLOT: DSP Application error on card in slot <card slot>. 

FAULT_DSP_CARD: One or more DSP cards failed to boot. 

FAULT_DSP_CARD_SLOT: Unable to communicate with the DSP card in slot <card slot>. 

FAULT_ETHERNET_PORT_NOT_ASCAPABLE: AVB port is not 802.1AS capable. 

FAULT_EXPANDER_CERTIFICATE_EXPIRED: Certificate for expander device has expired. 

FAULT_EXPANDER_CERTIFICATE_INVALID: Certificate of expander device (%s) is invalid. 

FAULT_EXPANDER_FW_UPDATE: Expander device (<hostname>) failed firmware update. 

FAULT_EXPANDER_HW_INCOMPATIBLE: Expander device (<hostname>) is incompatible. 

FAULT_EXPANDER_INCORRECT_CREDENTIALS: Incorrect credenials prevent communication with expander device (%s). 

FAULT_EXPANDER_MAJOR_FAULT_IN_DEVICE: Expander device (<hostname>) has major fault. 

FAULT_EXPANDER_NO_DANTE_LICENSE: No Dante license installed. 

FAULT_EXPANDER_NOT_PRESENT: Expander device (<hostname>) not found. 

FAULT_EXPANDER_UNABLE_TO_COMMUNICATE: Unable to communicate with expander device (<hostname>). 

FAULT_FPGA_POST: FPGA power on self test failed. 

FAULT_INSUFFICIENT_POE_PLUS_POWER: Insufficient power available via PoE+. 

FAULT_INTERNAL_MESSAGE_BUFFER_OVERFLOW: Internal message buffer overflow. 

FAULT_INTERNAL_MESSAGE_BUFFER_UNDERFLOW: Internal message buffer underflow. 

FAULT_INTERNAL_MESSAGE_DROPPED: Internal message dropped. 

FAULT_INTERNAL_SENSOR_TEMPERATURE_ERROR: Internal Sensor (Temperature) Error. 

FAULT_INTERNAL_SENSOR_VOLTAGE_ERROR: Internal Sensor (Voltage) Error. 

FAULT_INVALID_DAISY_CHAIN_CONFIG: Device network connections not connected correctly for daisy chain mode. 

FAULT_INVALID_IO_CARD_CONFIG: Invalid IO card configuration. 

FAULT_INVALID_IO_CARD_SLOT: Wrong card type installed in slot <card slot>. 

FAULT_INVERSION_CONFIG_FILE_FOUND: Incompatible TEC-X configuration detected. Refer to www.biamp.com/tecxupgrade for more info. 

FAULT_IO_CARD_SLOT: Unable to communicate with the IO card in slot <card slot>. 

FAULT_IP_CARD: Unable to communicate with an audio input card. 

FAULT_IPOP_CARD: Unable to communicate with an audio input/output card. 

FAULT_LABGRUPPEN_CHANNEL_ERROR: Lab.gruppen amplifier has a channel error. 

FAULT_LABGRUPPEN_FRAME_ERROR: Lab.gruppen amplifier has a frame error. 

FAULT_LAUNCH_FAILED: Launch process started, but did not complete successfully. 

FAULT_LEM: Unable to communicate with the network card. 

FAULT_LEM_ARM: Unable to communicate with backpanel GPIO controller. 

FAULT_MAINS_POWER_MISSING: Mains power is not detected. 

FAULT_MEDIA_NO_CABLE_LINK: Media cable link not detected. 

FAULT_MESSAGE_MEMORY_FULL: Message memory is full. 

FAULT_NETWORK_IP_CHANGED: Device network parameter changed. 

FAULT_NO_DSP_CARDS: No functional DSP cards found. 

FAULT_OP_CARD: Unable to communicate with an audio output card. 

FAULT_OVER_TEMP_FAULT: Over temperature fault. 

FAULT_POE_OVERCURRENT: PoE+ fault on TesiraCONNECT Port <number>; over current limit. 

FAULT_PRODUCT_ID_ERROR: Product ID Error. 

FAULT_REDUNDANCY_NO_CABLE_LINK: Redundancy cable link not detected. 

FAULT_REDUNDANCY_NO_STANDBY: Active redundant device not monitored by standby device. 

FAULT_SAMPLE_BUFFER_UNDER_OVERFLOW: Processor sample buffer under - or overflow. 

FAULT_SERVER_DEVICE_NOT_FOUND: Server device (<hostname>) not found. 

FAULT_SPORT_SWITCH_PLL_LOCK: Unrecoverable sync error on clock leader media network. 

FAULT_SPORT_SWITCH_TX_FIFO_OVERFLOW: Card in slot <card slot> encountered media buffer overflow. 

FAULT_SPORT_SWITCH_TX_FIFO_UNDERFLOW: Card in slot <card slot> encountered media buffer underflow. 

FAULT_SWITCHABLE_AVB_STREAM_INACTIVE: Switchable AVB stream <stream info> inactive. 

FAULT_TFPGA_OUT_OF_DATE: Device requires FPGA update. 

FAULT_TICARD: Unable to communicate with the telephone interface card in slot <card slot>. 

FAULT_USB_CARD: Unable to communicate with the USB interface. 

FAULT_USB_HOST_INACTIVE: USB host is inactive. 

FAULT_VIDEO_INPUT_CARD: Unable to communicate with input video card. 

FAULT_VIDEO_OUTPUT_CARD: Unable to communicate with output video card. 

FAULT_VOIP_CARD: Unable to communicate with a VoIP card. 

FAULT_VOIP_CARD_8021x_FAILURE: VoIP card failed 802.1X authentication. 

FAULT_VOIP_CARD_ADDRESS_CONFLICT: IP Address Conflict on a VoIP card. 

FAULT_VOIP_CARD_CERT_FAILURE: VoIP card certificate failure in <card slot>. 

FAULT_VOIP_CARD_FW_UPDATE: Unable to update firmware on a VoIP card. 

FAULT_VOIP_CARD_LINE_1_REG_FAILURE: [Component=VoIP:Slot=<card slot>:User=<user name>:Line=1:CallAppearance=*] Unregistered (<message>). 

FAULT_VOIP_CARD_LINE_2_REG_FAILURE: [Component=VoIP:Slot=<card slot>:User=<user name>:Line=2:CallAppearance=*] Unregistered (<message>). 

  

Note: For TCM-1A/TCM-XA or AMP-450P/AMP450BP, Amp 1 and Amp 2 refer to internal amplifier modules, not amplifier channels.